Pricing & Policies

Ways to work together

• Face to face. Ellesmere Centre, 861 Holderness Road, HU8 9BA, Hull.
• Online. Zoom or WhatsApp on computer or smartphone.
• Email therapy. Structured weekly therapeutic emails for reflective work.

Fees

• Face to face. Negotiable per hour.
• Online. Negotiable per hour.
• Email therapy. Negotiable per email.
• Full details are confirmed during assessment and contracting.

Payments

• Pay by BACS or PayPal prior to the start of sessions or email work.

Contracting

• A Client Agreement must be completed before therapy begins. This sets out how we work, including confidentiality and boundaries.

Cancellations and missed sessions

• Sessions cancelled with less than 48 hours’ notice are chargeable.
• Missed sessions are chargeable.

Session timing and late arrival

• If a session is not accessed within 15 minutes of the agreed start time, it may be deemed expired.

Scheduling

• We agree the date and time of your next session at the end of each appointment.

Technology and contingencies

• If there are technology difficulties on my side, I will use text message or email to explain, rearrange, and reassure.
• Zoom links or WhatsApp access details are provided in advance once payment and agreement are in place.

Email therapy cadence

• You receive one therapeutic email per week.
• You may send emails up to 24 hours before your scheduled therapeutic email is due.

If you are in crisis now

• Online and email counselling are not suitable for emergencies.
• In the UK: attend A&E, contact your GP, call Samaritans on 116 123, or dial 999 if you are at immediate risk.