Diction Resolution Therapy respects your privacy and is committed to protecting any personal information you share with us. This policy explains what information we collect, how we use it, and your rights under UK data protection law, including the Data (Use and Access) Act 2025.
Who We AreDiction Resolution Therapy is operated by Andrew Dettman, a BACP-registered addiction counsellor based in Hull, UK. Andrew Dettman is the data controller for personal information collected through this website and in the course of providing counselling services.
We are registered with the Information Commissioner's Office (ICO) as a data controller. Our ICO registration details are available on request.
If you have any questions about this policy, please contact us at: info@drt.global
What Information We CollectPersonal information you provide:
- Name and email address (via contact form or newsletter signup)
- Phone number (where provided)
- Any information you choose to share in a message or enquiry
Clinical and health information (clients only):
- Information about your addiction history, health, and circumstances, shared during sessions or intake
- Session notes and clinical records
Technical and usage data:
- IP address, browser type, operating system, and pages visited
- Collected automatically via cookies when you visit this site
Personal information you share will never be sold, rented or disclosed to third parties without your permission, except as required by law or as set out in this policy.
Lawful Basis for ProcessingUnder Article 6 of the UK GDPR, we rely on the following lawful bases:
- Legitimate Interests: To respond to enquiries and manage our counselling practice safely
- Contract: Where processing is necessary to arrange and deliver your sessions
- Legal Obligation: Where we are required by law, court order, or professional regulatory obligation to process or retain information
- Consent: Where you have given clear consent, such as subscribing to our newsletter or agreeing to cookies
For special category health and addiction data, we additionally rely on Article 9(2)(h) of the UK GDPR, which permits processing necessary for the provision of health care or treatment, carried out by a health professional subject to professional confidentiality obligations.
How We Use Your Information- To respond to your enquiry or contact request
- To arrange and deliver counselling sessions
- To send newsletter updates where you have subscribed
- To understand how our website is used and improve it
- To comply with our professional and legal obligations to BACP
We do not share your personal data with third parties for marketing purposes. Limited sharing may be necessary in the following circumstances:
- Safeguarding: Where there is a serious and immediate risk of harm to you or another person, we may need to contact your GP or the emergency services without your prior consent. We will only share what is necessary and will inform you afterwards where possible
- Legal proceedings: Where required by court order, coroner's office, or professional regulatory body
- Clinical supervision: We may discuss client work with a clinical supervisor, using first name only, to maintain safe and ethical practice
- IT and website providers: Who process data on our behalf under data processing agreements
We take all reasonable steps to protect any personal information you share with us. While no internet transmission can be guaranteed completely secure, we follow best practice for data security including password protection of devices and encrypted communications where possible.
Data Retention- Clinical records: Retained for 7 years after our last session, in line with BACP guidance and professional insurance requirements
- Contact form enquiries (non-clients): Deleted as soon as no longer needed
- Newsletter data: Retained until you unsubscribe
Under UK data protection law, you have the right to:
- Access: Request a copy of the personal data we hold about you, free of charge, within one month
- Rectification: Ask us to correct inaccurate or incomplete information
- Erasure: Request deletion of your data, except where we are legally or professionally required to retain it
- Restriction: Ask us to limit how we process your data in certain circumstances
- Portability: Receive your data in a portable format
- Object: Object to certain types of processing
- Withdraw Consent: Withdraw consent at any time where consent is the basis for processing
To exercise any of these rights, please write to us at info@drt.global. Please help us keep your information up to date by informing us of any changes.
Links to Other WebsitesThis website contains links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of every website you visit.
Changes to This PolicyWe reserve the right to modify this privacy policy at any time. Any changes will appear on this page and take effect immediately. Please review this policy regularly.
Data Protection Concerns and ComplaintsIf you have a concern or are unhappy with how we have handled your personal information, you have the right to raise a complaint directly with us first.
Please email info@drt.global with your name, the nature of your concern, and what you would like us to look into. We will:
- Acknowledge your complaint within 30 days of receipt.
- Investigate your concern and communicate the outcome to you without undue delay.
If you remain unsatisfied with our response, you can escalate your complaint to the Information Commissioner's Office (ICO):
- Website: www.ico.org.uk
- Telephone: 0303 123 1113
Legal Cookie Policy Last updated: 19 June 2026
This cookie policy explains how Diction Resolution Therapy uses cookies on drt.global. It should be read alongside our Privacy Policy above.
What Are Cookies?Cookies are small files stored on your device when you visit a website. They are used to make websites work efficiently and to provide information to the website owner. There are two main types:
- Session cookies: Exist only for the duration of your visit and are deleted when you close your browser
- Persistent cookies: Remain after you close your browser, allowing the site to remember your preferences on future visits
- Essential cookies: Necessary for the website to function. These cannot be switched off.
- Statistics cookies: Help us understand how visitors use the site so we can improve it. Only set with your consent.
- Functional cookies: Remember your preferences to improve your experience.
| Cookie name | Provider | Purpose | Expiry |
|---|---|---|---|
| cmplz_* | Complianz | Stores your cookie consent preferences | 1 year |
| wordpress_*, wordpress_logged_in_*, wordpress_test_cookie | WordPress | Essential cookies for logged-in WordPress users and site functionality | Session |
| wp-settings-*, wp-settings-time-* | WordPress | Stores individual user preferences for the WordPress admin interface | 1 year |
| PHPSESSID | Server | Identifies your unique session on the website | Session |
| SESS | Server | Ensures you are recognised as you move between pages and that information you have entered is remembered | Session |
Once Complianz is active on this site, it will scan for and list all cookies automatically, keeping this table up to date.
Third-Party ContentFrom time to time we may embed external content from third-party websites such as Facebook or YouTube. These third parties may use their own cookies. You can find out about their approach to cookies on their respective websites.
Managing Your Cookie PreferencesWhen you first visit this site, a cookie consent banner will give you the option to accept or decline non-essential cookies. You can change your preferences at any time using the cookie settings link in the footer.
You can also manage cookies through your browser settings. Most browsers allow you to view, block or delete cookies. Note that blocking essential cookies may affect how this website functions. For further guidance, visit www.aboutcookies.org.
ContactIf you have any questions about this cookie policy, please contact us at info@drt.global.